LAB 2 - COMPUTER LAB DISCONNECTED               cyberteaches.com/networking/lab-2
Ridgeview High School, Room 204 (Computer Science) - Help desk queue, Tuesday 3rd period
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TICKET 2041  Station 03  Reported by: student
  "My screen just went black in the middle of class. The computer is still
  humming and the power light on the tower is on."

TICKET 2042  Station 07  Reported by: student
  "Internet says 'No internet, secured' and I can't open the class website.
  My neighbors at Stations 6 and 8 are fine."

TICKET 2043  Station 10  Reported by: student
  "No network at all since the start of class. Someone rolled a chair over
  the cables under my desk this morning."

TICKET 2044  Station 12 (Linux workstation)  Reported by: student
  "Can't reach anything. Not even the shared drive. Yesterday I was messing
  with the network settings to see what they do."

TICKET 2045  Teacher laptop (wireless)  Reported by: Ms. Okafor
  "Everything is crawling on my laptop at the front desk while the class
  streams the lesson video. It is fine before class starts."

TICKET 2046  Stations 13, 14, 15, 16  Reported by: four students
  "Our whole back row lost the network at the same time, about 10 minutes
  into class. The custodian was vacuuming behind our desks."

Your job: gather diagnostic data for each ticket from diagnostics-output.txt
and indicator-lights.txt, identify the most likely root cause, choose a
solution, and record how you verified it in the incident report.