LAB 1 - THE CASE OF THE SLUGGISH DEVICE
CASE CARD D                                   cyberteaches.com/networking/lab-1
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USER REPORT (Ava, student)
"I'm doing research for my project in bed. The laptop got really slow, and then
it turned itself off once. It feels hot on the bottom."

DEVICE: Laptop, 2-core CPU, 8 GB RAM, 256 GB SSD
WHEN: Saturday 2:05 p.m., laptop resting on a thick blanket, next to a sunny window

SYSTEM SNAPSHOT (2:07 p.m., after the laptop was turned back on)
  CPU ..................... 74%   (processor speed 0.9 GHz; normal 2.6 GHz)
  Memory (RAM) ............ 91%   (7.3 of 8 GB, above 85% for 30 minutes)
  Storage ................. 118 GB free of 256 GB
  Wi-Fi ................... Connected, signal 4 of 4 bars

  Process                    Status          CPU     Memory
  Web browser (38 tabs)      Running         41%     4.6 GB
  Video call app (idle)      Running          8%     690 MB
  Music app                  Running          4%     310 MB

TEMPERATURE / WARNINGS
  "Your device is too hot. Performance has been reduced to cool it down."
  CPU temperature: 97 C
  System log: "The system shut down unexpectedly to protect the hardware" (1:58 p.m.)

NETWORK CHECK
  ping 8.8.8.8 ............. 4 sent, 4 received, 0% loss, average 21 ms